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FAQ'S


Do I need to apply for visa to come to UAE?
The Below nationalities can get visas on arrival:
Andorra France Lithuania Singapore
Australia Denmark Luxembourg Slovakia
Austria Germany Malaysia Slovenia
Belgium Greece Malta Spain
Brune Holland (Netherlands) Monaco South Korea
Bulgaria Hong Kong Netherlands (Holland) Sweden
Canada Hungary New Zealand Switzerland
Croatia Iceland Norway United Kingdom
Czech Republic Ireland Poland United States  
Cyprus Italy Liechtenstein Vatican City
Denmark Japan Portugal  
Estonia Latvia Romania  
Finland Liechtenstein San Marino  
 

I do not want to visit few places as mentioned in your website. Can we amend the itinerary as per our wish?
Yes, our itinerary is very much flexible. Our vehicle and guides are exclusively for you and at your disposal. Hence you may alter or customize the itinerary, pick up time, places of visit and time to be spent at each destination, depending on your wish.  You may kindly coordinate with your respective guide on the day of tour for the same and he / she shall be happy to be at your assistance.

Are tickets to Burj Khalifa included in the tour price? 
We are sorry. Unfortunately, our city tour doesn’t include a visit inside Burj Khalifa but only a picture stop. 

Visit to Burj Khalifa will consume 1 hour and hence, there will be additional amount of USD 40 per hour to avail vehicle by extending the tour
We suggest, we shall end the tour by dropping you at Burj Khalifa. This will enable you to spend more time in Burj Khalifa and shopping in Dubai mall. From there, you will be able to get taxi back to hotel / airport. 

At the time of online reservation, they will be sending a unique code to your mobile number as well as we will need your credit card details. Hence we kindly request you to make the booking directly through the below link www.atthetop.ae for Burj Khalifa tickets
 

Can we have child seat? Do we need to pay additional? 
Yes, we can arrange for no extra cost. However, please check with us for availability of same. 

What is the dress code practice in UAE? 
Being an Islamic nation, the UAE is modest about its dress code. You can wear shorts but any form of revealing / transparent clothing is considered inappropriate in public.

What is the tipping policy? 
Gratuity is not included in tour price. There is no appropriate amount as such to tip. Tipping can be done according to your interest and satisfaction. It’s out of your generosity. Generally its 10-20% of the tour price we give us a tip. Still there is no compulsion.

Is Falcon Show included in Desert Safari? 
Falcon display is a different program which we outsource. It’s difficult and expensive for us to have, train and protect a Falcon. Not everyone has it. An additional amount of AED 1500 will be applicable if you would like to include that in our itinerary. Hence it’s expensive.

Emirates will tell us our hotel once after we land. How can we make the booking on website? 
No worries. Once you get to know your hotel, you may kindly call our below emergency numbers (+971552501818 OR +971559554333) OR drop us an email and inform us your hotel and we shall instruct our guide and send him accordingly. 

What is the difference between Ferrari World General Tickets and Premium tickets? 
Under General tickets, before entering each ride, there will be Queue and you will need to wait for your turn. Premium tickets are the VIP tickets wherein you will have the privilege to step into all the rides without standing in Queue.

Is the prices mentioned on the website per person rate? If we are a party of 2, do we still need to pay for 4 people? 
The prices mentioned on our website are not per person rate. We do not conduct tours on sharing basis but only on private basis. Hence for upto 4 people our tour price is constant

We do not want dune bashing. Can this be avoided? 
Our driver shall be happy to drive (dune bashing) according to the pace of your requirement. 
Is there restroom facilities while on desert safari? 
Travelling to Desert from Dubai City consumes 45min of time. On the way, there are petrol stations where there are neat restroom facilities available 
We spend 1 Hour and 30 min in dessert doing all the adventure activities. (No rest rooms are available while on desert) You may then either drive to the spot where you can enjoy the sunset (No rest room facilities) or drive straight to Camp where there will be rest room facilities. 
Enjoy dinner and return.


We wish to attend Jumeirah Mosque tour. Can this be added? 
The Grand Jumeirah Mosque hosts visits 6 days a week at 10:00am except Friday. You do not need a reservation to attend this visit, but you must arrive at the main entrance to the Jumeirah Mosque by approximately 9.45am and tour lasts approximately 75 minutes. Hence our tour will exceed for more than the designated hours. Thus each additional hour will be chargeable at USD 40

Which one is better, Marina or Creek dinner cruise? 
The only difference is in the places. Marina is the new part of Dubai and creek is the Old part of Dubai. Compared to the views in Creek, Marina is better. We serve food from JW Marriott in Marina and Radisson in Creek.  
We stay at Abu Dhabi and want to do Dubai tour. Can you arrange to pick up and drop off from our hotel? 
Since we are Dubai based tour operators, all our tours start and end from / at Dubai. Abu Dhabi to Dubai is at a driving distance of 1 ½ hoursIf you would to take up Dubai tour, we need to send our vehicle from Dubai to pick you from Abu Dhabi (1 ½ hrs), proceed to Dubai (1 ½ hrs), for Dubai city tour (4 hrs / 6 hrs / 8 hrs), drop you back in Abu Dhabi (1 ½ hrs) and return to Dubai (1 ½ hrs).  Hence an additional amount of USD 219 on top of our Dubai city tour price. However, if you would like us to pick you from Abu Dhabi, do Dubai tour and drop off in Dubai, the additional amount chargeable will only be USD 120 


We stay at Ras Al Khaimah. Can you arrange to pick up and drop off from our hotel? 
We are Dubai based tour operators. Hence all our tours start and end from / at Dubai. Ras Al Khaimah to Dubai is at a driving distance of 1 ½ hours. So practically, we need to send our vehicle from Dubai to pick you from RAK, proceed to Dubai for city tour, drop you back in RAK and return to Dubai.  
To pick up and drop you from & at RAK would consume an additional amount of USD 219 on top of our Dubai city tour price. However, kindly do check with your hotel in RAK once; as most hotels offer a shuttle service to Dubai and back to RAK. If so, you will be able to cut short the above rate. 
We stay at Sharjah. Can you arrange to pick up and drop off from our hotel? 
We are Dubai based tour operators. Hence all our tours start and end from / at Dubai. Sharjah to Dubai is at a driving distance of 30 min without traffic and 1 hour with traffic. So practically, we need to send our vehicle from Dubai to pick you from Sharjah, proceed to Dubai for city tour, drop you back in Sharjah and return to Dubai.  
To pick up and drop you from & at Sharjah would consume an additional amount of USD 60 on top of our Dubai city tour price.   However, if you would like us to pick you from Sharjah, do Dubai tour and drop off in Dubai, the additional amount chargeable will only be USD 30


Can we choose our specific guide? 
Yes, you may kindly request for him at the time of online booking. Being Tour operators we might have last minute bookings and certain changes might be necessary.. So in case if we might have to change kindly do not be upset. All our guides are professional and enthusiastic. Am sure you will have a good time with our other guides as well.

How do we make payments for tour? 
We work on trust basis. Hence we do not request CC details OR payment in advance. You may kindly choose to pay us on day of tour by Cash (USD / AED) or by your card on day of tour. 
However for Ferrari World Tour and Dinner Cruise (Marina / Creek) bookings, payment need to be made online (additional 5% bank fee will be applicable) or a deposit to our USD / AED account along with overseas charges need to be made in advance  


© Dubai Private Tour, 2017.